When it comes to tax preparation software, there are plenty of options out there. But choosing one out of the many options may be a daunting task. Even if you narrow down on one software, it has to work efficiently in order to provide you the biggest possible returns and the lowest tax bill in terms of digits available. So, let us explore TaxAct, a software used to make the tax preparation process effortless, and why it is currently beset with problems. Let’s get to it.
TaxAct offers four main packages: free, premium, deluxe, and self-employed. Coming to the pros of TaxAct, there are some benefits out there that you can avail, like its minimalist interface, an easy-to-navigate website, comprehensive tutorials, and easy migration of data. Albeit, its cons are visible to all and stand apart.
Why is Tax Act deemed problematic?
As we are well aware, the platform lacks certain things, which we will be looking at in detail.
· Lack of proper guidance and audit support:
The platform is not a great service provider in terms of advice for filing tax returns. Additionally, it has limited audit support, which means taxpayers have to rope in a third party and pay the professional.
· Restricted features:
Not too many features are available in this platform, which further worsens the job of taxpayers as they have to purchase additional software to execute tax filing processes. Because their ambition is to remain less costly, they do not focus much on enhancing their features or improving the tools that speed up the filing process.
· Vaguely defined tax terms:
This is a poor quality owing to the problems it can lead to in the future if tax terms are inadequately defined.
· No advance on refund:
TaxAct is known to provide zilch as an advance money transfer with regard to refunds.
· Long-hour wait:
Good software needs to be accessible and be ready at all times to immediately respond to user queries. Here, the case is just the opposite. It takes at least an hour for a tax professional to come on the phone.
Thus, Tax Act problems need to be tackled effectively in order for the app to progress. Conduct thorough research to learn more.
